Dashboard #
Sales Analytics #
After logging in to DineNGo, If the user is an Admin/Manager, he/she will be routed to the Dashboard. The dashboard shows the user a wide range of stats and analytics.
This section is dynamic and more analytics and charts appear as they become available and hide when they are zero. This data may also be filtered by date by selecting the desired date in the datepicker on the top of the dashboard page.
Reporting A Bug #
Furthermore, a manager and admin may report any issues with the software directly from the dashboard. This can be done by finding the “Tasks” group in the dashboard shown before. On the “Tasks” group, you should see an option to report a bug. Click “Report a Bug”.
After selecting “REPORT A BUG” you will be presented with the screen below. Fill out as much details of the bug or issue and include any images. After you have explained the bug, click submit and we will take care of it from there.
Add Images to Item Category & Images #
A key feature of our Dine-N-Go software revolves around the ability to add images to items and categories. Adding images allows customers to buy items with the confidence in their selection. This also works to help improve customer retention and engagement.
Add Images To Categories #
To add images to categories, you must be logged in as manager or admin. After you login, click Settings on the left menu to expand the setting.
From the expanded options, click Inventory.
A list of all the categories will be displayed. This list is received from clover. Click the update button on the category Image you would like to update. To switch between items and categories select the corresponding items or categories tab from the top center.
From there, you may click update on the corresponding item or category you would like to update and,a popup will appear. From this popup, the user may delete an existing image, add an image by a urlor generate an ai image. Once you have made your changes, click update image to apply the changes.
To add a image, navigate to the image on the browser –> right click –> Click copy image address –> paste the newly copied url to the image url field in DineNGo and click save.
Note: Upload image is currently unavailable and should be enabled soon.
Creating Tables, Kiosks, Managers and Other Users #
To create tables, kiosks and manager users, Login to your admin or manager account –> click settings –> click Devices/Profiles.
Here you will see a list of all Tables, Kiosks, Managers and other accounts. Although some settings on this page are editable, it is prefered to click the edit button and then proceed with the changes on that screen. To create a new User (Table, Kiosk, Manager, QR Order, Payment display, Orders Display), Click the plus (+) icon in the top right of the page.
You will then be taken to a new page where you can select to create a new Table, Kiosk, Manager, QR Order, Payments Display or Order Display user.
Information will dynamically appear as appropriate roles and settings are selected. You will need to fill in some information:
- Table Name: The Name of the table.
- Username: The username with “@UniqueOrganizationIdentifier.com” appended to the end (where ‘UniqueOrganizationIndentifier’ is your Uniqur Organization Abbreviation you chose while registering).
- Password: Password required to login to this profile.
- Account Type: Select the type of account you with to create: Table, Kiosk, Manager, QR Order, Payments Display or Orders Display.
- Logo Image: Choose Logo image of your company to display on this table, kiosk or manager.
- Enable Payment: This option enables payment on the user. Once enabled, you will see three different payment options listed below:
- Credit Card Payment: This type of payment first routes the user to a tip screen (See Image 5.3) that allows the user to enter the tip. Afterwards, the user is routed to a page to enter their credit card information and email. The payment is then processed and a receipt emailed to the email address the user inputted (See Image 5.4).
- Clover Connected Payment: This payment type utilizes a clover POS device as a payment terminal. Once enabled, you will be prompted to select the clover device you would like to attach to the account for payment. The device will be locked out preventing user to access anything on the device. When the user clicks checkout, the payment will be sent to the selected clover device for processing (See Image 5.1).
- QR Payment (Apple Pay): This type of payment will display a QR code which the user can scan and pay through Apple pay. This payment method only supports Apple Pay. If the Selected Role is QR Order, then. it will automatically show Apple Pay screen if iPhone and show Credit Card Payment if any other device. (Google Pay and Samsung Pay not supported) (See Image 5.2).
- Require Payment:
- When Enabled, the payment will be required to create the order and Print it to the kitchen printer.
- When Disabled, Payment will not be required and when the user checks out, their order is created and sent to kitchen printers. Payment will be received on pickup.
- Receipt View (Kiosk Only): Kiosk can have 2 difference views.
- When Enabled: Cart will be shown next to images and categories (See Image 4.2).
- When Disabled: A cart Button will be displayed with a number showing the number of items in the cart. The user may click this button to go to cart and complete checkout (See Image 4.1).
- Enable Rewards (Kiosk Only): When enabled, You can select X amount off after Y visits. Fill X with the amount off and Y with after how many visits the discount will apply. Once enabled, customers can enter their phone number to receive rewards on their visit based on what you set up.
After you have filled out the required information, you may click create to Table, Kiosk, Manager, QR Order, Payments Display or Orders Display.
4.1 Receipt View Disabled
4.2 Receipt View Enabled
5.2 Scan To Pay
5.1 Clover Connected Payment
5.4 Credit Card Payment
5.3 Add Tip
Dining (Manager/Admin Ordering) #
Dining is another feature of DineNGo that allows restaurants to create a layout of tables and manage them directly from the DineNGo web portal.
Through Dinning, managers and admin can review the orders on each table and add to the order. To access this, Login with an admin or manager credentials, then click Dining from the left hand menu.
you will be presented with a page displaying a list of created tables. This will be shown on a layout grid. To move the table, tap and hold for 4+ seconds, then you may move that anywhere freely on the grid with your layout being automatically saved.
To review orders on a table, you may click the table from the layout.
After you click a table, table1 from the above ex, you will be presented with a screen. viewing a list of all items and associated modifiers ordered on that table. From here the server, waiter, manager, etc may review the items on the table and add items to the table if they want. To add an item to the table, click the Add To Order button on the bottom of the table summary page.
Upon clicking Add To Order, you will be presented with a list of categories, you may choose the corresponding category to select your desired item. After selecting a category, you will be routed to the items page showing a list of items based on the category selected. You may further change to the desired category by selecting the quick category tabs above the items. You may also add the item to cart by clicking the “Add To Cart” button.
Add Modifiers Popup
With Dine-N-Go, you are not limited to modifier-less orders. With our advance modifier management popup, rest assured customers can select anything from a list of modifiers or a custom message with their order. All modifier fees are transparent and simple. Once the needed modifiers are selected, click order to add it to cart. Then you may proceed to add more items to cart or review what’s in the cart by clicking view cart on the bottom. Furthermore, the customer can enter a custom message is they want a modification not listed.
After you have added and reviewed the cart, click place order and it will be sent to the kitchen for printing and added to the table. The orders automatically print to associated kitchen printers (app must be running on device). If you login to the table, you will see the order in table history.
